FAQ
Answers to common questions about TrustTunnel subscriptions, access setup, subscription changes, support, and refunds.
What is TrustTunnel?
TrustTunnel is a secure network access service with subscriptions, dashboard management, device setup, and support for access profiles.
How do I start using TrustTunnel?
Choose a subscription, complete payment, then use the dashboard to manage your access and supported devices.
What happens after payment?
After successful payment, access to the selected subscription becomes available and login details are sent to the email used during checkout.
How many devices can I use?
The number of supported devices depends on your subscription. Each subscription clearly shows the included device limit.
Can I change my subscription later?
Available subscription changes can be managed from the pricing page or from the subscription section in the dashboard.
Do you offer refunds?
Refund requests are reviewed individually according to the Refund Policy.
How can I contact support?
Use the contact form for technical support, billing questions, subscription issues, and general service requests.